Shipping & Delivery Policy

Thank you for shopping at Footbooll. This policy outlines the details of our order processing, shipping, and delivery services for customers worldwide.

Order Processing Time

All orders are processed within 1–3 business days after payment is confirmed. Orders are not processed on weekends or public holidays.

During processing, our team conducts quality inspections and carefully packs your items to ensure they arrive in good condition. You will receive a notification if there is any delay in processing your order.

Shipping Methods and Delivery Time

We offer international shipping to most countries and regions around the world.

Standard international shipping typically takes 7–20 business days after dispatch.

Actual delivery time may vary depending on your destination, customs clearance procedures, local logistics efficiency, and other factors beyond our control. During peak seasons or special periods, delivery may take longer than usual.

Shipping Fees

Shipping fees are calculated automatically at checkout based on your delivery address, package weight, and shipping method. The exact shipping cost will be displayed before you complete payment.

Order Tracking

Once your order has been shipped, we will send a shipping confirmation email to the email address you provided, which includes your tracking number and tracking link. You can use this information to check the delivery status of your package.

Customs and Import Duties

International orders may be subject to import duties, taxes, and customs fees imposed by the destination country. These charges are the sole responsibility of the buyer. We have no control over these fees and cannot predict the exact amount. Please check with your local customs office for details before placing your order.

Delivery Issues

Please ensure your delivery address is complete and accurate when placing an order. We are not responsible for failed or delayed delivery caused by incorrect or incomplete address information.

If your package is lost or damaged during transit, please contact us immediately at service@footbooll.com and we will assist you in resolving the issue.

Contact Us

If you have any questions about shipping or delivery, please reach out to us at service@footbooll.com.